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Pre-Operation Information

Prepare for your upcoming procedure with our comprehensive pre-operative resources. We’re here to ensure you feel informed and ready.

Patient Reviews

4.9 Stars | Over 250+ Google Reviews

Dr. Puckett and his staff are entirely professional, courteous, and well-suited to give high level, cutting-edge oral surgical care. Dr. Puckett answers all questions thoughtfully and astutely, consistent with a scientific approach. I have a high level of confidence in him as my surgeon and clinician!

Linda Johnson

I am extremely happy with the care Dr. Puckett and his team have provided me with! Everyone is so kind, friendly, and they take time to answer all my questions and explain things! I highly recommend!!!!

Tina Davidson

Phenomenal friendly service. My first implant elsewhere was horrific, so I was a little nervous. Dr. Puckett and the entire staff put me at ease, explained everything thoroughly, and were all incredibly skilled. I had my implant yesterday, and I have zero pain today, with no pain meds, not even OTC. That is either high level skill or a miracle. Maybe both! Well worth the drive from Athens!

Ursa Shapla

This place was awesome on so many levels! The staff were all super nice and helpful from consultation to surgery. Dr. Puckett was professional, funny, and you can tell he loves what he does. My surgery went great, and I highly recommend his services to others. Everything was seamless, and I would return to him for any other oral surgery needs, hands down. I love that he sent me home with prescriptions before surgery, so I was all prepared on the day of surgery and was able to go home and rest. I could go on and on. I also found his services affordable compared to the Cincinnati area.

Jill Burns

Financial Policy

Our office, for your convenience, accepts a number of payment options, including cash, check and most major credit cards. We are also a preferred office with CareCredit, which allows us to extend a 6 month interest free option to qualifying patients. Additionally, we are adept with the use of your flex spending and/or health savings account (HSA).

Insurance Information

Wilmington Oral Surgery makes every effort to provide you with the finest care, and that includes providing convenient financial options and working with your insurance to make the most of your benefits:

  • We submit your oral surgery claims for you.
    Depending on what insurance you may have, we submit claims on your behalf as a courtesy, with the exception of Medicare and Medicaid. Please bring both your dental and medical insurance cards with you to verify coverage at the consultation so that we can expedite this process.
  • We’ve reduced our fees by 25%.
    This reduction in price covers all oral surgical services we provide, so it benefits all our patients. For those with dental insurance, frequently-provided services are not benefits covered by the insurance company, which relegates the patient to pay full price. Patients without dental insurance will also benefit from the decreased fees, no longer being ‘punished’ for not having insurance.
  • We are an out-of-network provider.
    Dental insurance companies have out-of-network benefits, which are routinely the same percentage coverage as in-network. We are able to see all patients and determine coverage levels for any procedure, check insurance benefits, and file claims with all insurance companies.

We are aware of the games dental insurance companies play, especially related to ‘in-network’ issues. Our recent change of decreased fees, combined with our long-standing practice of minimizing treatment expense, will result in lower patient costs compared to many in-network providers.

For more information on our approach to insurance coverage and patient care, please contact our office.

Looking for Post-Operation Information?

Find recovery instructions, contact information, and billing resources after your procedure.